Departure day
Bags at the front waiting for the limo to take me to San Jose Airport. I had done the SJC-DFW-SLC trip before. What could go wrong?.
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Well for one the plane could break.
And that is what happened. American said sorry, but that was the second time in a row that a plane from San Jose had mechanical problems. It is clear that American is no longer interested in that location.
Fortunately a ticket agent got me rerouted so I could make Punta Arenas on Jan 1 (a day late). It required a red eye from SFO to MIA (Miami) and then another red eye from MIA to SCL.
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The good news was that I got my bags at MIA. They and I took a tour of the MIA airport for the next 12 hours until I could check in.
After that it was smooth sailing to Chile.
Whenever I have had a choice I have been flying American ever since the 70’s. The reps at SFO and MIA were more what I have experienced in the past. So the problem is not with the airline, but with the way they treat passengers at SJC.